Most of the released software, applications and other products are constantly developing and changing. It means that they have to be tested on usability constantly as well. In rapidly developing companies usability testing is one of those steps which is often missed mostly due to lack of time. It is considered to be a hard, long and slow process, and the data you get can be received in easier ways. But in reality, with a right way of implementation usability testing would not slow the release of the product.
Here are some tips to make the usability testing process fast and effective.
Pick out one day for testing
It is really rational to schedule all the tests in one day. In this way developers would immediately get all the main results.
Use remote usability testing
As it is necessary to test a serious product with customers all over the world, the fastest way to do it is remote testing. Setting up and coordination of in-person usability testing takes much more time and money than doing remote testing.
Have an instant access to the customers
To fasten the process of testing you should have a database of all the testers who use the software. It is also necessary to know which features they use most often. The most dedicated users are always eager to help, and notifying them in advance is a guarantee that they will find an hour for the test.
Create and maintain a “research page” for each product
Such documents that record and contain the product use cases, results of previous testing, are useful when it is necessary to do a usability testing. Looking through these research pages will help quickly get in touch with everything you know about the product and make a task list for usability test. The important thing here is to maintain these pages always up to date.
The whole team should be present during testing rounds
The opinions of all the team members value when it comes to usability testing, so make sure that product managers, designers and developers all gather in the room to observe, ask questions, share their points. It helps to get immediate conclusions and make decisions.
Sum up and make a plan right after the testing
One-day testings will be even more effective if they end up with takeaways. It’s recommended to hold a meeting after the testing sessions and discuss detected bugs, observations and issues. It makes possible to work out a plan, assign tasks to the team members and start working on them immediately.
Make the results of testing available to the entire company
Though all the team was present during testing, it is also necessary to share the obtained results with the company. You can create an internal resource and post there all the findings, key problems, videos. It is a good summary for the day of the test, available for everyone in the company.
Usability testing in a fast-paced company is always a hard issue to plan, but as this is the essential stage to making a successful product, it should be planned and done with responsibility. We hope the above tips will help you make the testing process faster and more efficient.