Companies can use entirely in-house testing, some of them resort to crowdsourcing and some rely on outsourcing, other companies test using beta programs. If the company doesn’t carry out all the testing in-house, one cannot be sure it will be successful.
Below are special tips to follow to make the integration of your in-house and out-house testing well-coordinated.
Decide why you need outside help
The company seeks outside help if it:
- wants to ensure its product can survive and thrive in the real world
- has limited testing staff and doesn’t have a needed in-house expert
- has compressed schedule
- tries to free up its in-house team and make it deal with more important tasks
- aims to cover a broader testing matrix
Realizing why you are seeking outside help is vital to making the right choice of the auxiliary company and having a good experience.
Choose the proper auxiliary company
There is a lot of testing companies that can meet different needs. Before (you) trust an outside company, meet with all the important players at your company and decide what exactly you want to achieve resorting to outside testing and what you expect to get.
Establish realistic time frames
Have in mind that you will need extra time for hiring and working with an auxiliary outside company. Well if(whether) a chosen company has a lot of testers waiting and ready. But take into account ramp-up time, time for bugs and feedback. Choosing an outside company ask it about the ramp up time needed and general time frames.
Collaborate through communication
Keep in mind that a company you are going to collaborate with knows neither your products nor your testing practices. You should tell them in detail what you are need, looking for and expect to get. Let them know any relevant information you can think of. This is really essential to communicate not only in the beginning but also during the collaboration. In such way you will be persuaded that there are no misunderstanding, everything is on schedule.
Exactly assign roles
Make a decision what you are going to deal with in-house and what you are going to put in charge of a new team. It is ideal to entrust outside team with small and redundant testing tasks. Clearly allocate the roles of each team to avoid responsibilities overlap.
Designate a dedicated in-house person
Have one person who will cooperate with the outside team and monitor its work. This person has to know what each team is doing in the moment to ensure that work is useful and efficient on both sides.
Evaluate services on a par with tools
Handling in-house testing your company probably has a set of tools it is already using. Keeping those tools in mind will help you to identify testing gaps and decide in which kind of testing you may need help. It’s better to find out which tools the outside company can provide. Many testing companies dispose of their own testing tools that can be very useful.